The rules, in plain language
Last updated 8 September 2026. Written to be read, not skipped.
Terms of use
- •ValueWise finds the best route to buy any product — stacking online offers into one effective price and inviting nearby stores to beat it. We are the neutral referee, not the seller: your purchase contract is with the shop or website you buy from.
- •A reserved price is held for 48 hours and is personal to you. One code, one purchase.
- •Prices shown come from store feeds and public listings and can change. The price on your reserved code is the one the store agreed to honour.
- •Misusing codes, reserving with no intent to buy, or working with a store to hide a sale can cost you your account.
Privacy
- •We keep your name, phone number or email, your area and the deals you reserve. That is what makes routes and rewards work.
- •Stores see your first name, the product and the code — never your phone number, email or address.
- •We use a short-lived first-party session identifier, campaign labels and referring-site hostname, plus product-journey events, to understand searches, route choices and marketplace conversion. We never keep the full referring URL, fingerprint devices or use this data for cross-site tracking; detailed usage events are deleted after 180 days.
- •If you allow location access, live operations uses a roughly one-kilometre location cell. It is short-lived, never shown as an individual pin, and a cell appears to administrators only when at least five active sessions share it. IP fallback is approximate and follows the same protections.
- •We do not sell your data. Transaction messages are limited to your own requests and deals; optional message channels can be turned off in Account.
- •You can request access, correction or deletion from the Help page. We delete or anonymise what is no longer needed, while retaining invoices, fraud and dispute records when law or legitimate claims require it.
Rewards & refunds
- •A completed deal records your verified saving against the frozen online benchmark; ValueWise does not promise or fund cashback during the launch pilot.
- •Any future referral or promotional reward will show its own eligibility and payout terms before you opt in.
- •If you never visit the store, nothing is charged to you and the store's lead fee returns to it as credit.
- •Returns, exchanges and warranty stay with the shop or brand. Your deal keeps the bill reference so you can prove price and date.
How stores are charged
- •Listing and bidding are free during the launch pilot. A store incurs a lead fee only when a shopper reserves its offer.
- •The lead fee is currently 1.5% of the reserved value, subject to the minimum and maximum shown to the store. Pilot fees are reconciled by invoice until online billing is enabled.
- •If the shopper does not turn up, the fee comes back to the store as credit for future leads.
- •Paid plans remain unavailable until verified payment processing is enabled. Plans will never change the ranking a shopper is shown.
Cancellations, returns & warranty
- •A reservation is a price hold, not a payment. You can let it lapse at any time before you buy — nothing is charged to you for not turning up.
- •Because ValueWise is not the seller, returns, exchanges, replacements and refunds for the product are handled entirely by the shop or brand you bought from, under their policy and applicable law.
- •Manufacturer warranty stays with the brand. Keep the store's invoice — your deal record holds the bill reference so you can prove price and date if a dispute arises.
- •If a store refuses to honour a reserved price, raise it from the Help page within 7 days and we will investigate and, if warranted, penalise the store.
Disclaimer & liability
- •Prices, offers, stock and delivery estimates come from third-party store feeds and public listings. We work hard to keep them accurate but cannot guarantee them — always confirm on the seller's page before paying.
- •ValueWise is provided on an “as is” and “as available” basis. To the extent permitted by law, we are not liable for the quality, safety, legality or delivery of any product, which is the seller's responsibility.
- •Our aggregate liability for any claim relating to the platform is limited to the fees (if any) you paid us in the three months before the claim.
- •We are an intermediary under the Information Technology Act, 2000 and follow its due-diligence requirements; we are not responsible for third-party content beyond our obligations as an intermediary.
Intellectual property
- •The ValueWise name, logo, interface, and the way we compute and present routes are our intellectual property. Please do not copy, scrape or resell them without written permission.
- •Product names, brand marks and store logos belong to their respective owners and are shown only to help you identify products.
- •You keep ownership of anything you submit (like a bill photo), but grant us a limited licence to use it to run and improve the service and to resolve disputes.
Contact & grievances
- •Platform operator: valuewise. Registered address: Kharadi pune.
- •Questions, data requests (access, correction, deletion) and complaints can be raised any time from the Help page inside the app.
- •Vishal, Grievance Officer: write to info@valuewise.in. We will acknowledge within 48 hours and aim to resolve within 30 days.
- •General support: info@valuewise.in.
- •For account, billing or store-verification issues, include your registered email and, if relevant, the deal code so we can help faster.
- •Governing law: these terms are governed by the laws of India, with courts at our registered place of business having jurisdiction.